by John Boch
If you need me, email me at firstname.lastname@example.org.
As much as I detest Google, they are VASTLY better in service than Comcast it seems.
No, they really suck.
I’m in the process of moving and Comcast decided yesterday I no longer needed my old email addresses. Or access to my account.
I’ve spent just shy of 100 minutes on the phone in three calls, one of which was dropped, listening to Comcast’s insipid hold music and advertisements for pay per view “events” and other trash. I’ve talked with eight people, three of whom spoke English as a second or third language.
My favorite ESL statement: “Is your email a Comcast email?”
Here’s your sign, pal.
Now I get to wait up to 72 hours for them to get me back up and running.
If anyone out there is just starting out with internet and cable TV, my advice is avoid Comcast like the plague.